A Truth about Trust from Thomas J. Watson of IBM
The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy.
The essence of trust building is to emphasize the similarities between a you and the customer.
Thomas J. Watson
CEO of IBM (1914-1956)
The toughest thing about the power of trust is that it’s very difficult to build and very easy to destroy.
The essence of trust building is to emphasize the similarities between a you and the customer.
